Prices and payments


As you would expect all our prices are in USD. The total cost of your order will be the price of the products you order, plus shipping charge. You’ll see all these in your Shopping Basket before you submit an order. Payment is deducted once an order is submitted. All displayed prices and availability of the Products are subject to change without prior notice at the sole discretion of therobes.com .


In the event that an item is wrongly priced, therobes.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and therobes.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation.


In the event that therobes.com accepts your order the same shall be debited to your credit/debitcard account and duly notified to you by email that the payment has been processed. The payment may be processed prior to therobes.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit/ debit card account. No cash disbursement shall be made under any condition whatsoever.


Transaction Currency


The standard transaction currency on our e-commerce portal is USD. If the customer is using a credit card supplied by banks other than those in the USD, the amount on the credit card bill may differ due to exchange rate fluctuations and any charges that the card issuer/bank may have debited.


Payment policy


We accept payments online using Visa, MasterCard, Credit/Debit Card. You warrant that you are the cardholder for all online payments made using credit/debit cards, and that your identification (“Cardholder ID”) exactly matches that of the credit/debit card used to make your purchase. You further agree to promptly provide proof of such matching Cardholder ID upon request at any time within six months of your purchase. You understand that any violation of this policy may result in cancellation of your reservation(s), in your being denied access to the applicable travel products or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.




Credit Card Details


You agree, understand and confirm that the credit card details provided by you for availing of services on www.therobes.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to conia.net. Further the said information will not be utilized and shared by conia.net with any of the third parties unless required for fraud verifications or by law, regulation or court order. conia.net will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.


Credit Card Security


We do not store any Credit Card information on our servers. This Web site is secured with a SSL as well as secure payment gateway. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. If you have any questions regarding our security policy, please contact our customer support centre on info@therobes.com